Infrastructure

Business Intelligence


Back-Office Reporting

Garland IT has developed, supports and maintains a variety of back-office summary and exception reports using the following technologies:

  • Crystal Reports
  • SQL Server Reporting Services (SSRS)

Sage Enterprise Intelligence (SEI)

Sage Enterprise Intelligence (SEI) is a third-party Business Intelligence product designed to integrate with the Sage X3 ERP. The solution provides users with real-time data from the Sage back-end database by means of an Excel connector. Users obtain general ledger and related data via the connector for purposes of accounting reporting and preparation of financial statements.

Sales Management Applications

Custom sales performance management applications built using the QlikView business intelligence and visualization software. These applications allow sales managers and executives to obtain high-level summaries of sales performance, then drill down to specific details to support strategic decision making. Metrics related to companies, sales representatives, and product categories can be reviewed and compared. Interactive maps display sales by size, location and population statistics.

Server Hosting


We make it simple, safe, and secure, offering the market’s most robust, enterprise-class cloud solutions including public, private, hybrid cloud and cloud storage options. Our solutions dramatically improve the efficiency and availability of IT resources, applications and data in your organization, leveraging the flexibility, scalability, elasticity and cost-savings of the cloud.

Cloud

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.

Phyiscal

NETGEAR delivers innovative switching solutions to consumers, business and service providers without the cost and complexity of big IT. For small to medium organizations, NETGEAR Unmanaged, Plus and Smart switch solutions are easy to use and install. For larger enterprise and campus networks, NETGEAR Fully Managed infrastructures seamlessly connect end-users, converged services, servers and storage across highly flexible core, distribution and access layers.

Support & Help Desk


Bomgar

Bomgar Remote Support allows you to provide remote assistance through firewalls to any remote desktop, server, POS system, or mobile device. Our security capabilities satisfy top banks, leading retailers, and government agencies.

N-able

SolarWinds N-able’s N-central software provides Garland’s IT departments with a comprehensive remote monitoring and management solution capable of monitoring all IP devices within our IT network to enable us to discover, monitor, manage and report on all aspects of our business infrastructure.

The N-central solution allows us to overcome these top challenges by:

  • Reducing IT costs and increasing IT department productivity through automation
  • Monitoring the network to deliver a consistently high level of service 24×7
  • Centrally managing a distributed architecture as if it was local
  • Generating reports to gain insight into your network and communicate important IT information
  • Integration with industry leading PSA tools